Privacy Policy

Last updated: April 9, 2026

1. Introduction

HubLogic Pte. Ltd. ("HubLogic," "we," "us," or "our") is an enterprise AI company registered in Singapore. We source high-quality data from vendors and suppliers to build and train AI systems for enterprise clients.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our website, platform, and services. We are committed to handling your personal data responsibly and in compliance with the Singapore Personal Data Protection Act 2012 ("PDPA") and other applicable data protection laws.

2. Scope

This Privacy Policy applies to:

• Visitors to our website at www.hublogic.cloud
• Data vendors and suppliers who submit data or engage with our platform
• Enterprise clients who use our services
• Any individual whose personal data we process in the course of our business operations

3. Personal Data We Collect

3.1 Information You Provide Directly

When you contact us, register for an account, or submit data through our platform, we may collect:

• Name and contact information (email address, phone number)
• Organization name and your role or title
• Business and billing information
• Communications you send to us (emails, support requests, feedback)
• Data and content you submit through our platform as a vendor or supplier

3.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect:

• IP address and approximate location
• Browser type, version, and language preferences
• Device information (operating system, screen resolution)
• Usage data (pages visited, time spent, referring URLs, click patterns)

3.3 Information from Third Parties

We may receive personal data from:

• Business databases and publicly available sources
• Referral partners who introduce vendors or clients to us
• Service providers who assist with identity verification or due diligence

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• Provide and improve our services: To operate our platform, process data submissions, manage vendor relationships, and deliver services to enterprise clients
• Communicate with you: To respond to inquiries, send service-related updates, and provide support
• Platform improvement: To analyze usage patterns, diagnose technical issues, and enhance user experience
• Security and fraud prevention: To protect our platform, detect unauthorized access, and maintain the integrity of our systems
• Legal compliance: To comply with applicable laws, regulations, and legal processes

Important: We do not use your personal data to train AI models without your explicit consent. Data supplied by vendors for AI training purposes is governed by separate vendor agreements and is distinct from the personal data covered by this policy.

5. Data Sharing

We may share your personal data with the following categories of recipients:

• Enterprise clients: We may share aggregated, anonymized data insights with our enterprise clients. We do not share identifiable vendor personal data with clients without consent.
• Service providers: We engage trusted third-party providers for hosting, cloud infrastructure, analytics, payment processing, and communication services. These providers process data only on our behalf and under contractual obligations to protect your data.
• Legal requirements: We may disclose personal data if required by law, regulation, court order, or governmental request, or when necessary to protect the rights, property, or safety of HubLogic, our users, or the public.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent data protection obligations.

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and role-based permissions
• Regular security assessments and monitoring
• Employee training on data protection practices

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. International Data Transfers

HubLogic is based in Singapore. Your personal data may be transferred to and processed in countries outside of your jurisdiction, including Singapore and other locations where our service providers operate.

For transfers of personal data from the European Economic Area (EEA) or United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission or other appropriate safeguards recognized under applicable law.

We ensure that all international transfers of personal data are subject to appropriate safeguards and that your data receives a level of protection consistent with the PDPA and other applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When personal data is no longer required, we will delete or anonymize it in a secure manner. The specific retention period depends on the nature of the data, the purpose of processing, and applicable legal requirements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete personal data
• Deletion: Request that we delete your personal data, subject to legal retention requirements
• Portability: Request a copy of your data in a structured, commonly used, machine-readable format
• Withdrawal of consent: Withdraw your consent to processing at any time, where processing is based on consent
• Objection: Object to processing of your personal data in certain circumstances

Singapore (PDPA)

Under the Singapore PDPA, you have the right to access and correct your personal data held by us. You may also withdraw consent for the collection, use, or disclosure of your personal data, subject to legal or contractual restrictions.

European Union (GDPR)

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation, including the right to data portability, the right to erasure, and the right to lodge a complaint with a supervisory authority.

California (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at contact@hublogic.cloud. We will respond to your request within the timeframe required by applicable law.

10. Cookies

Our website uses cookies and similar technologies to enhance your experience:

• Essential cookies: Required for the website to function properly, including session management and security features
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

11. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on our website with a revised "Last updated" date.

For material changes, we will notify you by email (if we have your email address) or through a prominent notice on our website prior to the changes taking effect.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us:

HubLogic Pte. Ltd.
Singapore
Email: contact@hublogic.cloud
Website: www.hublogic.cloud